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Service fees for tickets bought from Piletilevi sales channels
Service fees that can be avoided:
Salespoint service fee – service fee added to the ticket price when purchasing tickets from salespoints.
Online shop service fee – service fee added to the ticket price when purchasing tickets from the online shop.
Delivery fee – fee added to the price of tickets purchased from the online shop, depending on the delivery option.

Different unavoidable additional fees may be added to the ticket price based on agreements with event organisers or the requirements of the venue:
Venue service fee – fee established by the venue.
Agency fee – ticket sales service fee added to the ticket price by the ticket vendors.

GIFT CARDS of Piletilevi and Teatrix are available in the online shop and at salespoints without a service fee.
 
Salespoint service fee – 0.90 euros per ticket.
Online shop service fee – 0.90 euros per ticket.
Delivery fees for purchases from the online shop:
  • Printing out a ZebraTicket in PDF format on your own – free
  • Courier service in Tallinn and across Estonia – 8.50 euros per order
  • Courier service in the Baltic States (Latvia, Lithuania) and Finland – 29 euros per order
  • Registered letter in Tallinn and across Estonia – 4 euros per order
  • Registered letter across the world – 7 euros per order
 
IMPORTANT!
In case of repurchasing tickets the amount returned to the purchaser will be the direct cost of the tickets.

Service fees – sales point service fee, online store service fee, delivery fees and agent fee are not subject to refunding in case of ticket repurcahse.

Unavoidable surcharges - The venue service fee is refundable in case of ticket repurchase.

Ticket exchange works only with the event organiser’s permission at Piletilevi’s office and the cost is 2 € per ticket.

Tickets are available without service fees at the following ticket offices:


Salespoints without salespoint service fees.